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May 2, 2012

The Cost of “No” on Potato Chips

With the political season going full tilt and food fights coming to a head over eating dogs and questionable cookies, there’s another place you might find signs of the nation’s red-state blue-state political divide: the advertising on potato chips bags.

In a study published last year in Gastronomica, student Josh Freedman and linguist Dan Jurafsky of Stanford examined the language found on 12 different brands of potato chips. They discovered that six less expensive brands of chips had fewer words on the bags and that those words emphasized the food’s authenticity through tradition and hominess, making claims like this: “Family-made, in the shadow of the Cascades, since 1921.” (In much the same way politicians aren’t prone to usin’ highfalutin language around down-home audiences.)

More expensive potato chips—the ones you might expect to find at health food stores—tended to distinguish themselves with longer words. Their descriptions focused more on health and naturalness, emphasizing how they were different: “No artificial flavors, no MSG, no trans fats, no kidding.” Indeed, for each additional “no,” “not,” “never,” “don’t,” or “won’t” that appeared on the bag, the price of potato chips climbed an average of four cents an ounce.

In a post about the research (in which he notes readers should take the study “with a grain of salt”), Jurafsky writes: “These models of natural versus traditional authenticity are part of our national dialogue, two of the many ways of framing that make up our ongoing conversation about who we are.”

Perhaps the results are not all that surprising. This is how marketing a President or a potato chip works—you find a target audience and you try to sell them something, using their language, even when your product might not be all that different from its competitors. “No” can tap into yes, indeed.



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10 Comments »

  1. susie says:

    It’s interesting how people focus on buzzwords, but when it comes right down to it, they’re potatoes fried in oil and salted. Does anyone really believe that one is better for you than another? I prefer to support that family business nestled at the foor of the Cascades.

  2. Martin Earl says:

    What a fascinating study! These themes have been lurking in the back of my head for a long time, and I’m glad that someone pulled them together better than I was prepared to.

    I would be interested to see if there were geographical distinctions, if it weren’t for the nationalization of food chain supply. I wonder if there is regional difference in locally produced products. That would, of course be difficult to examine, but “locally produced” tends to tread the line between the two kinds of authenticity.

    Thanks for posting this!

  3. Larry Starr says:

    And more than likely, it is the exact same chip made by the same company that can be found in the two extremes of packaging!

  4. Bob K says:

    Candidates are very much like potato chips. Far too much fat and salt, somewhat tasty, but lacking in any nutritional value. And, like chips, once you shake them out of the bag, they all look exactly alike! By the way, most of the space in the bag is taken up with air.

  5. Jean Boling says:

    Potato chips are not a healthy food. That said, Tim’s are absolutely the best!

  6. Claire says:

    Well, tis interesting but I do buy potato chips, probably on the cheaper side because of the store I buy them at. I only recognized 2 or 3 of the packages posted. So does this make me an independent? Is this a cross country study or a regional study? I wouldn’t put too much into this study.

  7. Hookoa Martin says:

    Maui Potato Chips comes to mind; as does Taro Chips, both products the island/tropics lifestyle of Hawaii.

    `E Komo Mai! Maui no ka oe!!

  8. Bill Crane says:

    Actually, potato chips are very easy to make at home. Then you can have another category: “the every man for himself Libertarian approach to chips.”

  9. Tom Johnson says:

    Looked thru your pictures of 12 brands of chips. Where are my Ruffles – Reduced Fat???? Heart healthy and tasty!!!

  10. Where are my Pringles?? Locally made, nationally distributed and can be bought in the baked (not fried) form. Also they have a baseball field named for them, VERY American.

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