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February 13, 2013 9:05 am

Should National Parks Offer Wifi and Cellular Coverage?

How important is it to share this view in real time? Image: Clint Melander

That dreaded phrase of signal-searching—”Can you hear me now? Can you hear me now?”—threatens to invade U.S. national parks, which are one of the last places still off the digital grid. Under pressure from telecommunication companies and disgruntled visitors, Yellowstone and Glacier National Parks announced plans to consider network coverage, Reuters reports. And no doubt, other parks will follow if Yellowstone and Glacier opt to forge ahead with digitizing. Reuters:

That prospect has given pause to a more traditional cohort of park visitors who cherish the unplugged tranquility of the great outdoors, fearing an intrusion of mobile phones – and the sound of idle chatter – will diminish their experience.

But the world, some point out, has changed. Technology is part of daily life, and future visitors may be deterred from paying homage to the country’s wilderness if cell phones and email cannot be a part of that experience.

The agency’s mission statement requires it to protect park resources and the visitor experience, but each individual experience is unique, said Lee Dickinson, a special-uses program manager for the Park Service.

“I’ve had two visitors calling me literally within hours of each other who wanted exactly the opposite experience: One saying he didn’t vacation anywhere without electronic access and the other complaining he was disturbed by another park visitor ordering pizza on his cell phone,” Dickinson said.

The decision to offer cell service is up to each of the system’s 300 individual parks, monuments and other sites under the National Park Service’s purview. Verizon argues that a proposed 100-foot tall cell phone tower in Yellowstone would be an asset for visitor safety by providing them means of reaching out for help in an emergency. Verizon also points out that cell phone apps can enhance experiences by providing maps, plant and animal guides and the ability to instantaneously share memorable moments with others.

Members of the opposite camp argue that others yammering or fidgeting with phones would be annoying, and that cell phones may give backcountry adventurers a false sense of safety in the wilderness that may lead to reckless behaviors.

A Chicago Tribune op-ed argues:

The problem is that some people don’t appreciate the difference between a national park and a theme park. It’s one thing to use your cellphone to warn your pals that the line at Space Mountain is two hours long. It’s another thing entirely to tweet the coordinates of a baby moose sighting.

People who can’t live without their cellphones aren’t just the wrong demographic for Yellowstone. They’re the very demographic the rest of us go to Yellowstone to escape. Let’s not encourage them. The call of the wild doesn’t need a ring tone.

But really it seems only a matter of time before networks are welcomed to the parks. Yellowstone, for example, already offers limited coverage in select areas, and park officials there say they regularly field complaints from many of their 3 million annual visitors who find the lack of coverage disconcerting.

Those left behind may also benefit from coverage, according to Reuters.

Park spokesman Al Nash said he routinely fields calls from anxious relatives of Yellowstone visitors unable to contact their loved ones.

“They say, ‘My gosh, my niece, daughter or parents went to Yellowstone, and we haven’t heard from them for three days,’” he said.

More from Smithsonian.com:

Off of the Beaten Path  
Elephants Chose to Stay Inside Safe, Less Stressful National Parks 



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5 Comments »

  1. I believe that it is a good idea to have service in the parks. With or without service, most people have their phones on them and they will now be able to use them in times of need with the additional cell coverage. Additionally, it could drive more people to come to the parks, some apps like Foursquare, where you can earn points for checking in at different locations, will now be able to be better utilized with the park system. And visitors will have an added benefit of being able to look up maps and infomation within the parks, it could actually help cut down on the cost of printed materials within the parks. Who knows, maybe next we will be getting a NPS app for our phones too…

    Comment by Lauren G — February 13, 2013 @ 12:36 pm


  2. Ah…. let me think about that, NO!

    Geez, half the state of WY doesn’t have cell coverage (born and raised in WY). There are portions that don’t have radio coverage (AM either). What are these, *ahem*liberal-minded*ahem* folks proposing, that we make every road leading to/from the Parks also connected? I mean, the arguments that are presented for safety are issues present in just Getting to the parks in the first place.

    Are we going to start putting up cell towers in Wilderness areas next, even though those are supposed to be protected, like National Parks, from such developments?

    “Smart” phones are already pulling people from the real world around them and into a 4″ screen. Lets leave a Few places, that already have a lot of interesting things going on, out of that mess. Not sure what plant/animal you’re seeing? Take a photo and look it up later (it’s what I did growing up, took weeks for the film to be developed and then to dig through encyclopedias ~ shouldn’t take but a few minutes once outside of the parks now). Seriously, it’s not important to know it Right Now.

    As for maps… ever been to Yellowstone? It’s a figure 8, not exactly a difficult place to navigate, and GPS still works perfectly there (off the roads too…)

    Worried relatives? That’s a communication issue (not connectivity). Yes, there ARE emergencies that could be helped, just as there have been for the entire existence of mankind. Then again, most of those emergencies, aren’t. Or there’s no way a responder could arrive in time to be of assistance. And there ARE other systems in place that can resolve this (Personal locator/rescue devices).

    Comment by Brian — February 13, 2013 @ 1:01 pm


  3. Those people who would be deterred from visiting the National Parks because of the lack of mobile service SHOULD BE deterred.

    Comment by Adam — February 13, 2013 @ 3:16 pm


  4. How much money is spent on search and rescue annually?

    Comment by Bob — February 15, 2013 @ 12:32 pm


  5. Undoubtedly the ability for a visitor to use their smart phone to access a multimedia interpretive program by scanning a QR code or its successor might appeal to younger users; but most visitors are not ready to have their vistas interupted by Frankenpine cell towers. Most NPS offices do not have wifi for work purposes. My recommendation is to download before you go and pack that solar charger for the phone; pack your personal locator device; leave the view unmarred by cell towers and the sounds undisturbed by cell phone ring tones and chatter.

    Comment by gail — February 20, 2013 @ 1:18 pm


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